SHIPPING
THANK YOU FOR SHOPPING WITH US! WE WANT TO ENSURE YOUR ORDER GETS TO YOU AS QUICKLY AND SMOOTHLY AS POSSIBLE. PLEASE READ OUR SHIPPING POLICY CAREFULLY BEFORE MAKING A PURCHASE.
PROCESSING TIMES
ALL ORDERS ARE PROCESSED WITHIN 1–3 BUSINESS DAYS (EXCLUDING WEEKENDS AND HOLIDAYS). YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN SHIPPED.
PLEASE NOTE: DURING HIGH-DEMAND PERIODS OR SALES EVENTS, PROCESSING MAY TAKE AN ADDITIONAL 1–2 BUSINESS DAYS.
SHIPPING RATES & DELIVERY ESTIMATES
WE CURRENTLY SHIP TO MOST REGIONS DOMESTICALLY AND INTERNATIONALLY VIA SENDLE. SHIPPING CHARGES FOR YOUR ORDER WILL BE CALCULATED AND DISPLAYED AT CHECKOUT.
DESTINATION | ESTIMATED DELIVERY TIME | SHIPPING COST |
---|---|---|
DOMESTIC (AU) | 3–7 BUSINESS DAYS | CALCULATED AT CHECKOUT |
INTERNATIONAL | 3–14 BUSINESS DAYS | CALCULATED AT CHECKOUT |
DELIVERY TIMES ARE ESTIMATES AND MAY VARY DEPENDING ON DESTINATION, CUSTOMS DELAYS, OR POSTAL ISSUES.
ORDER TRACKING
ONCE YOUR ORDER HAS SHIPPED, YOU’LL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH A TRACKING NUMBER. YOU CAN USE THIS TO TRACK YOUR ORDER ON OUR WEBSITE OR THE CARRIER’S WEBSITE.
INTERNATIONAL SHIPPING & CUSTOMS
INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS DUTIES, TAXES, OR IMPORT FEES THAT MAY APPLY UPON DELIVERY. THESE CHARGES ARE NOT INCLUDED IN THE SHIPPING COST.
LOST OR DAMAGED PACKAGES
WE ARE NOT RESPONSIBLE FOR PACKAGES LOST OR DAMAGED IN TRANSIT. IF YOU EXPERIENCE AN ISSUE, PLEASE CONTACT THE SHIPPING CARRIER FIRST. YOU CAN ALSO REACH OUT TO US AT KYLIE.LOCOLINEN@GMAIL.COM AND WE’LL DO OUR BEST TO ASSIST.
ADDRESS ACCURACY
PLEASE DOUBLE-CHECK YOUR SHIPPING ADDRESS AT CHECKOUT. WE ARE NOT RESPONSIBLE FOR ORDERS SHIPPED TO INCORRECT ADDRESSES PROVIDED BY THE CUSTOMER.
IF YOU HAVE ANY FURTHER QUESTIONS ABOUT SHIPPING, FEEL FREE TO CONTACT US AT KYLIE.LOCOLINEN@GMAIL.COM.